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Hartcliffe and Withywood Community Partnership (HWCP) was established to spearhead the regeneration of an area of South Bristol with a population of 34,000, (8% of Bristol) and 22,500 of these live in one of the most multiply deprived Lower Super Output Areas (LSOAs) in England and Wales. 4,300 people live alone, 4,000 people are providing unpaid care, 1,900 are single parent families and 1 in 3 have no qualifications. HWCP gives local residents a voice, we encourage services to locate in the area and to provide crucial services the community needs to be able to tackle some of the inter-generational health and poverty related issues that exist in the area. The impact of underlying poverty in this community has meant that we are experiencing an increasing demand for our services.
The Crisis Intervention Project, is the result of HWCP seeing a need and seeking to provide a solution. At present the @symes reception desk is handling around 6-10 people a day with complex problems; this is over and above our normal traffic of enquiries. The project intends to give support and guidance to the most vulnerable people in our community, with 1:1 sessions allowing if needed confidential space for individuals to talk about their personal situations with our Community Support Workers. We have set-up a hot-desking area in our foyer providing free computer access for job seeking, payments to schools and general access to information, over 400 people have registered and used the computers since March 2015, many of these needing support with basis computer use.