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HcL Transport - Dial-A-Ride and Dial-A-Bus

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We would like to put the funds towards an additional vehicle, to deliver more services to more local people.

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About this cause

We support people with mobility challenges from disability, health issues or age, through door-to-door transport services: Dial-A-Ride supports those unable to use ordinary buses and/or those suffering a degree of social exclusion. Journeys are varied, from medical appointments, to meet friends, visit family, shopping trips, cinema or theatre, or to Waverley or Edinburgh airport. Dial-A-Bus provides transport from home to local shopping centres/supermarkets. The service operates from all areas across East Lothian. Drivers help passengers from their home and throughout the journey, walking to their destinations and helping with carrying and loading shopping, then bringing them back to their doors. Service users benefit from increased independence, reduces isolation and improved wellbeing.

How this cause brings people in the community together

Our services are vital to so many people. It allows them independence, and enables them to get out of their home and meet people, reducing isolation and improving wellbeing while contributing to a sense of community. On the bus, people who would not know each other without this service, now have a great comradery. They look out for each other, and keep in touch outside of the Dial-A services.